Chuyển tới nội dung chính

1 bài viết được gắn thẻ "Customer Success"

Customer success stories

Xem tất cả thẻ

Why FAOS Pivoted to Workshop-Driven Services

· 2 phút để đọc
Frank Luong
Founder & CEO, FAOSX | CIO 100 Asia 2025 | AI & Digital Transformation Leader

Today, I'm excited to share a strategic pivot at FAOSX that fundamentally changes how we bring agentic enterprise capabilities to market.

The Insight

After working closely with our pilot customers, we discovered something critical: The agentic enterprise concept is a new operating system and operation process. We can't just sell software—we need to spend time workshopping with customers to make them successful with FAOS.

This isn't about a product gap. It's about recognizing that organizational transformation requires more than self-serve software access.